Can't connect to midi hub

Midihub Support
2

Hey, we’ll ask you to produce some logs so we can better understand what goes wrong. Here are the steps to produce a log file for us:

image
image1838×1020 17.9 KB

  1. Open ‘Command Prompt’ (from the Start menu)
  2. Type in this command and hit enter:
    set LIBSERIALPORT_DEBUG=1
  3. Then start the Editor using this command:
    "C:\Program Files (x86)\Blokas\Midihub Editor\midihub_editor.exe" > mh.log 2>&1
  4. Try to connect to the device using Device->Connect
  5. Wait for a few seconds
  6. Close the Editor
  7. The produced log will be in your User folder, named mh.log. (The path can be seen on the Command line before the > symbol, in my case it’d be C:\Users\Giedrius)

Please zip the log and send it to us here or by e-mail hello@blokas.io. :slight_smile:

Thank you!