Midihub doesnt connect in editor

[fensteroffen]

Hi,
i haven’t used my midihub in a few months and when i tried to connect it with the editor, the editor doesn’t find any midihub to connect to.

all lights are on, i can still switch through the initial two presets i made before, but i don’t see it in the editor.

the device manager shows the midihub as com6 and com7 (one greyed out). ableton recognizes all 4 in and out midi ports of the midihub.

i would be thankful for any advice how to fix this. i tried searching through similar threads on here, but i couldn’t get it to work.

thanks, alex

[Giedrius]

Hi, please follow these instructions to produce a logfile for us to inspect:

Can't connect to midi hub

Hey, we’ll ask you to produce some logs so we can better understand what goes wrong. Here are the steps to produce a log file for us: [image] Open ‘Command Prompt’ (from the Start menu) Type in this command and hit enter:set LIBSERIALPORT_DEBUG=1 Then start the Editor using this command:"C:\Program Files (x86)\Blokas\Midihub Editor\midihub_editor.exe" > mh.log 2>&1 Try to connect to the device using Device->Connect Wait for a few seconds Close the Editor The produced log will be in your …

[fensteroffen]

Thanks for the quick answer! I sent an email with the log file.

[Giedrius]

Fixed by manually reflashing firmware.

[Thomas_Geurts]

Hey, I’ve got the same problem. Havent used the hub in a year, but now the software cant find the hub.

How do you manually reflash the firmware?

Thanks!

[resonotter]

instructions here, @Thomas_Geurts

I think the link @Giedrius mentions has the most recent firmware

[Thomas_Geurts]

Thanks for the replay!

Somehow I got it to work a couple of times, not sure how or why.
Very frustrating.