Can't connect to Editor

Midihub Support
1

I get an error message reading: Connecting to Midihub failed! Error: 0

Editor version is 1.11.3, Midihub firmware version is 1.11.4.

2

Hey, 1.11.3 editor expects 1.11.5 firmware version to be running on the device. Hold the button down while powering on to enter the bootloader mode and flash the firmware from here: [Download] Midihub Editor 1.11.3 & Firmware 1.11.5

3

I updated the firmware (from a different computer), but I’m still having the same problem.

4

Windows? Macosx? some more info, so the dev’s can better help…
Is the USB cable OK?, maybe a USB hub is in between?

5

No USB hub, and my USB cable is fine.

I’m trying to use OS X 10.11.3. I imagine that’s the issue, as it works fine on a more up-to-date system, but I’d rather not update my main studio machine if I can avoid it.

6

We can only test the macOS version down to 10.11.6 ourselves, but even then some per-device differences can appear causing unexpected issues.

I’ll send you a PM requesting some logs to be produced that should help us understand better what’s going on.

Did it ever used to work before on that system on earlier versions?

7

Responded to your PM.

This was my first time trying to use the Midihub with this computer. My other one is on 10.14.x and has worked flawlessly.

2 Likes
8

This should be fixed in [Download] Midihub Editor 1.11.4 & Firmware 1.11.6.