Cannot install MIDIhub editor because Apple doesn't know you?

Midihub Support
1

So, after a very long wait to get my MIDI Hub, which made a months long round trip to Lithuania and back, I am finally ready to get it going. Now I get this message when I try to install the software:

Midihub editor_1.11.3.dmg can’t be opened because Apple cannot check it for malicious software.
This software needs to be updated. Contact the developer for more information.

I have gone into my security setting and tried to allow it to be opened, but my computer says NO.

Any ideas? I’m starting to think I’m never going to get to use this thing.

2

What Macosx? @Borgbilly ( so Dev’s can help :wink:

3

We do the proper formal software signing stuff with Apple, including notarization, for every build we release outside of our office, and we verify the validity of signatures using the tools they provide, so it should be good to go from our side.

Maybe there’s some issue with getting latest certificates from Apple, or reaching some Apple server on your computer? Could you post a screenshot of the message the OS gives you?

2 Likes
5

image

Here’s the screen shot of the error.

I’m using Mac OS 10.14.6 (Mojave).

6

Do you get the same error on earlier versions of the editor?

7

Also, what output do you get when running the following commands in a terminal?

curl https://blokas.io/midihub/downloads/MidihubEditor_1.11.3.dmg -OJ
spctl -a -t open -vvv --context context:primary-signature MidihubEditor_1.11.3.dmg

This is the output I get:

image
image1485×243 66.8 KB

8

@Giedrius same issue here with all versions you pasted in including the most recent.

9

What output do you get by running the above commands in a terminal and which OS version are you using?

10

1.11.2 installer ran without issue. :slightly_smiling_face:

11

I tried to paste the results of my terminal here but it was about 300 pages long and looked like mostly gibberish. Would you like me to email a copy of the text to you?

Would you like me to email

12

Sorry, I somehow missed -OJ at the end of curl line. Please run this;

curl https://blokas.io/midihub/downloads/MidihubEditor_1.11.3.dmg -OJ
spctl -a -t open -vvv --context context:primary-signature MidihubEditor_1.11.3.dmg
13

Here’s the results:
Last login: Sat Jul 25 11:40:10 on ttys000
Marks-Air:~ markmurray$ curl https://blokas.io/midihub/downloads/MidihubEditor_1.11.3.dmg -OJ
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 11.0M 100 11.0M 0 0 981k 0 0:00:11 0:00:11 --:–:-- 1941k
Marks-Air:~ markmurray$ spctl -a -t open -vvv --context context:primary-signature MidihubEditor_1.11.3.dmg

14

The last command didn’t run it seems :slight_smile: Did you hit enter?

15

Sorry. Try this:

Last login: Sat Jul 25 11:40:10 on ttys000
Marks-Air:~ markmurray$ curl https://blokas.io/midihub/downloads/MidihubEditor_1.11.3.dmg -OJ
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 11.0M 100 11.0M 0 0 981k 0 0:00:11 0:00:11 --:–:-- 1941k
Marks-Air:~ markmurray$ spctl -a -t open -vvv --context context:primary-signature MidihubEditor_1.11.3.dmg
MidihubEditor_1.11.3.dmg: accepted
source=Notarized Developer ID
origin=Developer ID Application: VILNIAUS BLOKAS UAB (CUR26656JR)
Marks-Air:~ markmurray$

16

Do you still get the error when trying to open the dmg file? The spctl command seems to say all is good :slight_smile:

17

Now it is running just fine. I wonder if it had something to do with the fact I had never installed the earlier versions?

18

No, I don’t think so - I suspect some synchronization issue with Apple servers, we didn’t really change anything from our side. :slight_smile:

19

Thanks so much for your help. Looking forward to a deep dive into Midihub this weekend.

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